Booking Terms

1. All bookings are non refundable. If you cannot attend your session time please contact us to arrange for a different date.

2. Transfers for any pre-booked tickets are only available where Little Play Town receive notice a minimum of 24 hrs prior to the start time of the session booked. There are no exceptions to this rule, the transfer policy applies in all circumstances including but not limited to; adverse weather, illness, self-isolating, difficulty locating a parking space, roadworks or traffic incidents.

3. Credits will be offered in place of a transfer where a customer cannot confirm the date to re-book. Credits are valid for a maximum of 6 months from the date of the original cancellation.

4. Little Play Town is designed for children in the early years (12 months – 7 years). However children up to 10 years old may attend and use the play equipment with younger siblings.  Any child must be accompanied by an adult at all times. No one under the age of 18 years is permitted entry into Little Play Town without an accompanying adult.

5. All persons age 11 years and upwards must be accompanied by a child to gain entry to Little Play Town.  Exceptions apply to staff and works people employed by Little Play Town to carry out work onsite.